Imports into Canada:
PARS Clearances
In order to verify the status of a shipment, please use the Farrow PARS Tracker – https://tracking.farrow.com/pars.html
After Hours and Weekend Contact Information
Use the following phone numbers if you need to contact Farrow’s Canadian brokerage operations after regular business hours (8:00 a.m. to 5:00 p.m. / Monday to Friday), and during weekends or statutory holidays.
Windsor Brokerage Operations
After hours – Monday to Friday (4:00 p.m. to 8:00 a.m. EST) – Phone (877) 966-3003 ext. 10794
Weekends – Phone (877) 966-3003 ext. 10795
Email contact: windsorafterhours@farrow.com
Kitchener-Waterloo Operations
After hours and weekends – Phone (519) 740-9335 ext. 14172
Western Canadian Operations (Edmonton, Alberta)
The Windsor off shift team looks after after hours and weekend clearances for Edmonton. For emergency situations Edmonton operations can be reached at phone (780) 490-9428
Emergency Situations
Please email the Farrow regional manager group at regional.managers@farrow.com
Imports into the United States:
PAPS Clearances
In order to verify the status of a shipment, please use the Farrow PAPS Tracker – https://tracking.farrow.com/paps.html
After Hours and Weekend Contact Information
Use the following phone numbers if you need to contact Farrow’s American brokerage operations after regular business hours (8:00 a.m. to 5:00 p.m. / Monday to Friday), and during weekends or statutory holidays.
Plymouth Regional Center
After hours and weekends – Phone (734) 955-7799
